Return & Exchange
Do you wish to exchange or return something? No problem at all.
You can simply add a piece of paper with your return package and write on it what you want to change or return.
Return address:
Goat Organic Apparel
Dorpsstraat 10
1842 GV Oterleek
The Netherlands
Do you have a special request? Feel free to email us at: hello@goatorganicapparel.com.
* You can return it to us for a refund or an exchange within 30 days from the date you bought it.
* Items must be in a re-sellable condition. Without the added tag we cannot take back any items.
* Costs for returning items are for your own account.
Payment options
We offer the following payment options:
Creditcard
Paypal
Ideal (Dutch only)
Mister Cash (Belgium only)
Bank transfer
To: Goat Organic Apparel
IBAN: NL50TRIO0338498389
BIC: TRIONL2U
* Please mention order number.
* Your order will be sent as soon as the payment went through.
Cost & Delivery
At Goat, we intentionally keep our stock levels low. This approach is more sustainable, reducing waste and overproduction, and it also helps us manage cash flow responsibly. Because of this, some orders may take up to 14 days to arrive. We appreciate your patience and support as we balance quality, sustainability, and efficiency.
NL | €5 (orders under €80) | 2 to 3 days
NL | €7 (orders over €80) | 2 to 3 days
BE/DE | €7,50 | 3 to 4 days
Rest of Europe | €15 | 3 to 4 days
UK* | €15 | 4 to 5 days
Worldwide | €25 | 6 to 7 days
- Our packages are being sent by PostNL and DHL International.
- If you’re out when your package arrives, the carrier will leave a card telling you where it is. This will give you details on how to pick up your order or rearrange delivery.
- * UK customers will be charged with import duties.
Contact Team Goat
We’re hééére to help!
If you can’t find your answer above, please reach out to us through e-mail.
Customer service:
hello@goatorganicapparel.com
We will always do our best to answer you within 12 hours.
